Terms and conditions for lagoa station

Introduction
Welcome to Lagoa Station, operated by Enigmatichoice Lda. By accessing and using our website and services, you agree to these Terms and Conditions. Please read them carefully.


1. Company Identification
Enigmatichoice Lda., headquartered at Edifício Alto dos Navegantes, Bloco A, Loja A, 8365-149 Armação de Pêra, with Tax Identification Number 518 147 150, is responsible for operating Lagoa Station. You can reach us at info@lagoastation.com.


2. Services Provided
Lagoa Station offers various services, including padel courts, gym access, spa and wellness facilities, children's play areas, dining options, and events, as well as an international padel academy in partnership with the Portuguese Padel Federation.


3. Membership and Bookings

  • Membership: We offer membership options with exclusive benefits. Details on membership terms and fees can be found on our website.
  • Bookings: Reservations for courts and other services can be made through our online booking system and are subject to availability.
  • Cancellations: Please refer to our cancellation policy on the website for information regarding cancellations and refunds.


4. Code of Conduct
Users must adhere to the following rules:

  • Respect for facilities, staff, and other users.
  • Compliance with rules regarding court usage, gym etiquette, and other facility guidelines.
  • Prohibition of activities that may cause damage or present safety hazards.
  • Non-compliance may result in suspension or termination of access.


5. Safety and Liability

  • Users participate in physical activities at their own risk. Lagoa Station is not liable for injuries sustained during sports or other activities at our facility.
  • Parents or guardians must supervise minors to ensure their safety within the premises.
  • Users agree to follow safety instructions and responsibly use the equipment provided.

6. Intellectual Property
All content, branding, and materials on this website are the property of Enigmatichoice Lda. Reproduction or unauthorized use is strictly prohibited.


7. Privacy and Data Protection
Your privacy is important to us. All personal data is processed in compliance with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.


8. Payment Terms

  • Payments for services or bookings must be made as specified at the time of purchase.
  • We reserve the right to modify fees or payment terms with prior notice.


9. Electronic Complaints Book
Users can access the Electronic Complaints Book at [insert link to Electronic Complaints Book] to submit complaints or suggestions.


10. Amendments to Terms and Conditions
Lagoa Station reserves the right to modify these Terms and Conditions at any time. Significant changes will be communicated to users.


11. Governing Law
These terms are governed by the laws of Portugal. Any disputes will be subject to the exclusive jurisdiction of the Portuguese courts.


Contact Us
For any questions or concerns regarding these terms, please contact us at info@lagoastation.com or check the info bellow.